Your calls contain the answers to your biggest business questions. Here's how TotalView AI extracts them — in minutes, not weeks.
Watch your call recordings transform into actionable business intelligence.
Upload recordings or integrate your phone system. MP3, WAV, API — we handle it all.
Every word captured with speaker identification and sentiment detection.
AI checks every call against your quality standards automatically.
Structured call data ready to power your next move.
Targeted feedback with specific examples
Intervene before they churn
Know exactly what's not working
Instant audit trail for regulators
Campaigns based on real customer voice
Upload recordings or integrate your phone system. MP3, WAV, API — we handle it all.
Every word captured with speaker identification and sentiment detection.
AI checks every call against your quality standards automatically.
Structured call data ready to power your next move.
Getting your recordings into TotalView takes seconds, not days.
Drag and drop files directly into your dashboard. MP3, WAV, M4A, MP4 — all supported.
Best for: Testing, small volumes, one-off analysis
Push recordings automatically from your phone system. Real-time or batch — your choice.
Best for: Ongoing automation, high volumes
Connect your S3 bucket, Google Cloud, or Azure storage. We'll pull recordings automatically.
Best for: Existing cloud workflows
Supported formats: MP3, WAV, M4A, MP4, FLAC, OGG
Max file size: 500MB (up to 4 hours per recording)
Our AI listens to every call and creates a complete, searchable transcript.
3:42 call duration
Your custom quality checks run automatically on every call.
Did agent read the required FCA disclosure?
✅ Pass — "As required by FCA regulations..." (0:45)
Was the agent empathetic when customer expressed frustration?
❌ Fail — Agent interrupted customer at (2:12)
Did customer mention any competitors?
⚠️ Info — Customer mentioned "CompareTheMarket" at (3:30)
No templates. No coding. Just describe what matters to your business.
100+ insights per call, organized and ready for action.
Targeted feedback with specific examples
Intervene before they churn
Know exactly what's not working
Instant audit trail for regulators
Campaigns based on real customer voice
Total: Under 5 minutes from upload to full analysis
No more waiting for reports. Ask in plain English, get answers in seconds.
"Why are customers cancelling this week?"
"Which agents struggle with price objections?"
"What are customers saying about competitor pricing?"
"Show me calls where compliance disclosures were missed"
"What's driving negative sentiment in retention calls?"
"Which scripts are failing most?"
Book a demo and we'll show you what's hiding in your call recordings.
Free call analysis · Setup in 5 minutes · No commitment